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Will I get a router despatch notification?

FIXED
Chris-D
Interested
Posts: 2
Registered: ‎22-06-2021

Will I get a router despatch notification?

I don't think that the router package will fit in the post box for my flat so I need to be home when the router arrives. Will I get a notification when the package is posted? It would be great to be able to track the package too.

Thanks from Chris

3 REPLIES 3
jab1
Aspiring Legend
Posts: 12,205
Thanks: 3,881
Fixes: 150
Registered: ‎24-02-2012

Re: Will I get a router despatch notification?

@Chris-D No, you will not get a trackable notification - modem/routers are despatched via standard 1st class mail. If the postie can't get it through your letter-box, they will leave a card inviting you to either specify a day for re-delivery, or collect from your local Sorting Office.

John
Chris-D
Interested
Posts: 2
Registered: ‎22-06-2021

Re: Will I get a router despatch notification?

Will I get a notification on the day the package is despatched? It would still be useful to know, even if I can't track it.

MisterW
Superuser
Superuser
Posts: 11,411
Thanks: 3,567
Fixes: 273
Registered: ‎30-07-2007

Re: Will I get a router despatch notification?

Fix

You will get notification by email ( and possibly text)  when the router is dispatched

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.