Will I get a router despatch notification?
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22-06-2021 7:38 AM
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I don't think that the router package will fit in the post box for my flat so I need to be home when the router arrives. Will I get a notification when the package is posted? It would be great to be able to track the package too.
Thanks from Chris
Fixed! Go to the fix.
Re: Will I get a router despatch notification?
22-06-2021 7:48 AM - edited 22-06-2021 7:49 AM
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@Chris-D No, you will not get a trackable notification - modem/routers are despatched via standard 1st class mail. If the postie can't get it through your letter-box, they will leave a card inviting you to either specify a day for re-delivery, or collect from your local Sorting Office.
Re: Will I get a router despatch notification?
22-06-2021 9:22 AM
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Will I get a notification on the day the package is despatched? It would still be useful to know, even if I can't track it.
22-06-2021 9:35 AM
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You will get notification by email ( and possibly text) when the router is dispatched
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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