What’s an open exception on the order?
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05-03-2021 9:13 AM
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Nice! I've added a response onto your support ticket 211511772 with an offer of a goodwill gesture to bring things to a close. Can you log into your account online then click Here to respond to the ticket and post back afterwards?
Re: What’s an open exception on the order?
05-03-2021 10:16 AM
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Thanks for your efforts Anoush, it’s appreciated! To be fair, everyone I’ve spoken to and had written dialogue with has been exemplary!
Kind regards S.
Re: What’s an open exception on the order?
05-03-2021 10:45 AM
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Yep we've received your comment on the ticket. As a heads up if you refresh the webpage after you post your reply it'll duplicate the response, due to the way our systems work.
Cheers for the kind words, no problem at all, I'm happy we finally got there in the end and you're back up and running.
I've added a response to the ticket now, once you've got back to me over there I'll reply as soon as I can.
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