Upgrade to Fibre
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Upgrade to Fibre
02-03-2017 6:48 PM
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I noticed on another post that someone else who is due to be upgraded to fibre on Monday 6th March has received their router. I keep contacting Plusnet and all they say is that I will receive it before Monday. Is this usual to still be waiting for a Hub 1 so close to upgrade date? Thanks in advance
Re: Upgrade to Fibre
03-03-2017 10:22 AM
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Hello and welcome to the community,
Routers are dispatched automatically once the broadband order is in the works and usually arrives within the following 3-5 working days. If you'd like to drop my a private message with your username in however I'll check your account and make sure everything going ahead as intended.
Ben
Re: Upgrade to Fibre
03-03-2017 3:49 PM
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Hi,
I've replied to your post over here: https://community.plus.net/t5/My-Order/Router-Dispatch/m-p/1420097#M2583
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