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Upgrade timescale

Snellz
Hooked
Posts: 8
Registered: ‎20-11-2018

Upgrade timescale

Can anyone answer how long the timescales are from upgrading from normal broadband to fibre. It's been 8 days so far, I've received my new router but no further information.
3 REPLIES 3
Baldrick1
Seasoned Hero
Posts: 5,989
Thanks: 2,648
Fixes: 177
Registered: ‎30-06-2016

Re: Upgrade timescale

@Snellz  welcome to the forum.

Put your phone number in here. Read through and look for a reference to an open order and a completion date. This is the date that Openreach have currently programmed to do the work. Obviously in the current climate this might change. https://my.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker

Snellz
Hooked
Posts: 8
Registered: ‎20-11-2018

Re: Upgrade timescale

Thank you for your help, I've just gone through the link but theres no mention of it. Could this be that as we are already with Plusnet it does not show up.
dvorak
Moderator
Moderator
Posts: 24,775
Thanks: 4,478
Fixes: 1,136
Registered: ‎11-01-2008

Re: Upgrade timescale


Moderators Note


This topic has been moved from Fibre to My Order

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