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Despondent new customer
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Despondent new customer
02-04-2020 8:49 AM
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Signed up with Plusnet three weeks ago , have had all kinds of dates offered for installation and they constantly get changed. With no internet and no date for Plusnet installation I now need to cancel. I’m annoyed they take your money up front and I’m disappointed that this company who’s service levels were lauded have been so poor in communication. Looks like BT are gonna get a new customer if I ever get through to anyone to cancel this order.
Very poor performance from Plusnet.
Very poor performance from Plusnet.
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Re: Despondent new customer
02-04-2020 9:01 AM
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Moderators Note
This topic has been moved from ADSL Broadband to My Order
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Despondent new customer
02-04-2020 9:34 AM
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Update: finally got through on the phone and spoke to the very helpful Will. Not sure we have a resolution yet but I’m slightly more hopeful. Thanks Will.
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