Update required

[#1]

hey plusnet

order placed 6th November, letter received 7th, SKY contract ended 21st so now have no home phone or broadband.

No online chat available and 60 minutes(!!) wait time on calls.

no updates received...

have you forgotten about us?

please let me know there's someone there...

rgds

[#2]

Hi @misterag

I'm sorry you've been on hold for so long. I have updated your account with further information which can be viewed by here.

Please do not hesitate to get back in touch if we can be of further assistance.

[#3]

Thanks Sophia

it's reassuring to know things are moving along....

rgds