I have started many threads as PlusNet commissioning seem singularly unable to get my fibre line going.
Considering this should have been a flick of a switch you have made a complete [-Censored-] up of supplying this service which as per the first Email should have been Sunday, September 4, 2016. Instead we still have a dsl line and instead of fibre will have another sort of service on another line whatever that is. So you have successfully SLAMMED another line!!!!!
Moreover this is the second time a line has been SLAMMED here. The line you started here was another line Sky had SLAMMED. How difficult is it?