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Router

rjljle2345
Hooked
Posts: 7
Registered: ‎03-12-2020

Router

I have a bt router here as waiting for me plus net one how do i connect it ?
9 REPLIES 9
MisterW
Superuser
Superuser
Posts: 10,285
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Router

Take a look at the instrcutions in this thread https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/td-p/1587673

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rjljle2345
Hooked
Posts: 7
Registered: ‎03-12-2020

Re: Router

I dont have a ethernet handy
MisterW
Superuser
Superuser
Posts: 10,285
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Router

try connecting to it wirelessly . The default SSID and password should be on the back of the router

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rjljle2345
Hooked
Posts: 7
Registered: ‎03-12-2020

Re: Router

It says no connection
MisterW
Superuser
Superuser
Posts: 10,285
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Router

Did you follow the instructions in para 2

Alternatively connect wirelessly by connecting wirelessly using the wireless SSID and Password found on the pull out panel on the rear of the router. Then enter 192.168.1.254 into the address (not search) field of a browser. The ‘Home’ page will appear.

if using wireless then you may need to reconnect before executing step 3

3 Leave it a couple more minutes then log in by entering 192.168.1.254 into the address (not search) field of a browser. The 'Home' page will appea

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rjljle2345
Hooked
Posts: 7
Registered: ‎03-12-2020

Re: Router

Its now not accepting broadband username and password
MisterW
Superuser
Superuser
Posts: 10,285
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Router

Dont connect the DSL line until after you've input the username/password

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rjljle2345
Hooked
Posts: 7
Registered: ‎03-12-2020

Re: Router


It keeps saying domain name is wrong and wont save
MisterW
Superuser
Superuser
Posts: 10,285
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Router

In that case I suggest you try posting on the main thread https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/td-p/1587673/pa... for advice

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.