Router?
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Router?
15-11-2018 8:48 AM
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Hi I just had my phone line put in and sorted today but I haven’t received my router yet, any idea when it would come?
Re: Router?
15-11-2018 8:59 AM
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Moderators Note
This topic has been moved from Broadband to My Order
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Router?
15-11-2018 2:28 PM
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I’ve also had an e-mail saying my broad band is up and ready and to plug in a router. I haven’t got one!
Re: Router?
15-11-2018 3:28 PM
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I hope you have more luck than me getting sorted!
Re: Router?
16-11-2018 10:00 AM
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Hello @Mrsmcintoish
I am deeply sorry to hear you have not received your router yet.
I have looked into your account and responded to your query via a ticket. You can view my response by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Re: Router?
16-11-2018 1:05 PM
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Hello @Peterw058
I am deeply sorry to hear you have also not received your router and for the wait times in our call queue.
I have responded to your query via a ticket. You can view my response by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Best wishes.
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