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Router not delivered

mastersocket
Newbie
Posts: 1
Registered: ‎10-09-2022

Router not delivered

Hi,
I'm a new customer and my broadband has been good to go since yesterday but no router has arrived yet. Is there any way I can track the delivery?
3 REPLIES 3
Gel
Champion
Posts: 2,396
Thanks: 307
Fixes: 29
Registered: ‎02-08-2007

Re: Router not delivered

Baldrick1
Moderator
Moderator
Posts: 13,618
Thanks: 6,636
Fixes: 457
Registered: ‎30-06-2016

Re: Router not delivered

Moderators Note

This topic has been moved from Broadband to My Order

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,973
Thanks: 10,958
Fixes: 1,638
Registered: ‎21-04-2017

Re: Router not delivered

Hi there,

I'm really sorry about this. I can see we've sent you another router which we'll get to you as soon as possible.

Let me know how it goes. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet