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Router not delivered

mastersocket
Newbie
Posts: 1
Registered: ‎10-09-2022

Router not delivered

Hi,
I'm a new customer and my broadband has been good to go since yesterday but no router has arrived yet. Is there any way I can track the delivery?
3 REPLIES 3
Gel
Aspiring Champion
Posts: 2,328
Thanks: 298
Fixes: 29
Registered: ‎02-08-2007

Re: Router not delivered

Baldrick1
Moderator
Moderator
Posts: 11,473
Thanks: 5,100
Fixes: 411
Registered: ‎30-06-2016

Re: Router not delivered

Moderators Note

This topic has been moved from Broadband to My Order

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,533
Thanks: 10,211
Fixes: 1,596
Registered: ‎21-04-2017

Re: Router not delivered

Hi there,

I'm really sorry about this. I can see we've sent you another router which we'll get to you as soon as possible.

Let me know how it goes. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet