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Hi, my broadband was activated 19 Nov 21 but have not yet received the email link to claim reward gift card. I would appreciate if you could investigate for me please. Tks.
Thanks for your post @JAMCAR1 and welcome to our Community Forums.
From what I can see your account was signed up on a cashback offer from a cashback site like Quidco or TopCashback.
I'm afraid that as this is the case we wouldn't provide a reward card as well, in line with our cashback terms / FAQs Here.
If you're unaware of this, do you have an account with Quidco or TopCashback you can check?