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Reward Gift Card Email Not Received

JAMCAR1
Newbie
Posts: 1
Registered: ‎07-12-2021

Reward Gift Card Email Not Received

Hi, my broadband was activated 19 Nov 21 but have not yet received the email link to claim reward gift card. I would appreciate if you could investigate for me please. Tks.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,059
Thanks: 9,705
Fixes: 1,529
Registered: ‎21-04-2017

Re: Reward Gift Card Email Not Received

Thanks for your post @JAMCAR1 and welcome to our Community Forums.

From what I can see your account was signed up on a cashback offer from a cashback site like Quidco or TopCashback.

I'm afraid that as this is the case we wouldn't provide a reward card as well, in line with our cashback terms / FAQs Here.

If you're unaware of this, do you have an account with Quidco or TopCashback you can check?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet