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Re: Activation day
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Re: Activation day
08-01-2019 4:49 PM
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Hi there,
I'm due to go live today with my fibre broadband after 6 weeks of waiting. I'm just wondering if it's still going to happen today? I know it can take up untill midnight but just wanted to know if engineer had been yet and if I'll receive a text or email when it is live ?
Thanks
Clayton De-Netto
I'm due to go live today with my fibre broadband after 6 weeks of waiting. I'm just wondering if it's still going to happen today? I know it can take up untill midnight but just wanted to know if engineer had been yet and if I'll receive a text or email when it is live ?
Thanks
Clayton De-Netto
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Re: Activation day
08-01-2019 5:09 PM
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Hello @claytondenetto
I am sorry to hear you have waited for 6 weeks to connect onto our fibre broadband services.
In response to your query. I can see a service notice was sent out to you today to confirm the status of our order.
You can view this by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Best wishes.
Message 2 of 3
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Re: Activation day
08-01-2019 6:22 PM
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Moderators Note
This topic has been split from another thread and moved to My Orders for better visibility.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 3
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