Prepaid cashcard
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Prepaid cashcard
14-12-2018 12:16 AM
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Hi, when I signed up it was on one of the 'not really black friday' deals and one of the perks was a £75 prepaid cashcard. I can't see anything on my account regarding how to claim this. Additionally, I've had no correspondence regarding this since my account went live.
When I got one of these through BT they pretty much just sent it in the post and it was ready to go. I'd like to get this sorted as I'd intended to use it for some Christmas shopping. Anyone know how to claim it or check that it's gone through okay?
Cheers
Re: Prepaid cashcard
14-12-2018 11:07 AM
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Hello @pontiacbandit,
A warm welcome to the forums and Plusnet.
With you cashback pre-paid card, you will receive a redemption email within the first ten days of service going live, once claimed it can take up to 30 days to get to you. So it may not be there before Christmas I'm afraid.
Do let us know if you need further assistance.
Re: Prepaid cashcard
14-12-2018 1:29 PM
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Thank you very much - I will await that email. I didn't realise there was a 10 day wait and had assumed I needed to do something my end.
I will let you know if I do/don't receive it.
Cheers!
Re: Prepaid cashcard
14-12-2018 1:39 PM
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Moderator's note:
Topic moved from Everything Else to My Orders
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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