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Prepaid card

christinehp
Newbie
Posts: 1
Registered: ‎20-03-2019

Prepaid card

I received my card promptly but no activation email. Using the phone number orivided I went thru the loops to request another email, which has not arrived either, and not in junk. Who do I notify now?
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Prepaid card

Sorry to hear you're having issues with activating your prepaid card. I'd recommend contacting our reward card service team on 0800 587 1995 or email info@cardholdersvs.com for assistance with this. Let us know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet