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Plus Net Assuming I have a ONT Device

greathassan
Hooked
Posts: 7
Registered: 4 weeks ago

Re: Plus Net Assuming I have a ONT Device

@MisterW Thanks for this. I just checked the UPRN number for the first floor flat and it gives a different result. 

 

On the results it says "FTTP is not available.".

 

However for my flat (ground floor flat). It gives following results:

"Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with Line of sight problems Trees.

ONT exists with active service. A spare port may be available or a single port ONT may be swappable to a multiport ONT. A new ONT may be ordered."

jab1
The Full Monty
Posts: 22,723
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: Plus Net Assuming I have a ONT Device

Looks that way to me, too @MisterW .

John
greathassan
Hooked
Posts: 7
Registered: 4 weeks ago

Re: Plus Net Assuming I have a ONT Device


@greathassan wrote:

@MisterW Thanks for this. I just checked the UPRN number for the first floor flat and it gives a different result. 

 

On the results it says "FTTP is not available.".

 

However for my flat (ground floor flat). It gives following results:

"Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with Line of sight problems Trees.

ONT exists with active service. A spare port may be available or a single port ONT may be swappable to a multiport ONT. A new ONT may be ordered."


I am thinking maybe that someone from the top flat got the connection, but UPRN number for the ground floor flat got registered for that, hence the confusion. 

MisterW
Superuser
Superuser
Posts: 18,385
Thanks: 7,818
Fixes: 524
Registered: ‎30-07-2007

Re: Plus Net Assuming I have a ONT Device

@greathassan that's confusing!. In that case,  I think you're just going to have to wait and see what the engineer makes of it!

edit:

I am thinking maybe that someone from the top flat got the connection, but UPRN number for the ground floor flat got registered for that, hence the confusion. 

That was my thought, or it was installed before the conversion to two flats and the downstairs flat now has the original UPRN

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
Hero
Posts: 4,967
Thanks: 1,783
Fixes: 87
Registered: ‎28-02-2017

Re: Plus Net Assuming I have a ONT Device

@greathassan 

There may well be a records mis-match on the OR database.

 

I think you're just going to have to wait until the OR engineer shows up and has a look, unless a member of staff picks this up and checks records "behing the scenes" so to speak.

 

When the engineer is there you can speak to them regarding the location of the ONT in your property - just be aware it needs to be within one metre of a power source.

 

Also, I assume you have your landlords permission to install FTTP - might be another hicup once the address is sorted if OR need a wayleave signed.

 

Brian

jab1
The Full Monty
Posts: 22,723
Thanks: 7,935
Fixes: 334
Registered: ‎24-02-2012

Re: Plus Net Assuming I have a ONT Device

@bmc The OP is in a property which has been converted to two flats - the upper on has already had FTTP installed - see pictures - but theirs has no OR installation. 

John