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Package now on offer at a lower price...

andyhicks88
Dabbler
Posts: 12
Registered: ‎12-04-2023

Package now on offer at a lower price...

Hi all

 

So the other day I ordered a broadband fibre extra and anytime calls package for £38.75 from PN and started a switch from BT.  I can now see that the offer has changed for this package and is now going for £2 a month cheaper,  which is just typical isn't it.

 

So I guess what I am asking is if there is any precedent for PN to charge a new going rate if this changes within the cancellation period if you ask? Because otherwise I can't see there is anything stopping me cancelling right now in this cooling off period and then just re ordering at this new price?  If any staff reading would like to go ahead and just make this change to stop me cancelling and  having to go through all that then go ahead....😉😅

 

(I know this is a cheeky question but you never know)

1 REPLY 1
Baldrick1
Moderator
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Posts: 11,484
Thanks: 5,107
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Registered: ‎30-06-2016

Re: Package now on offer at a lower price...

@andyhicks88 

Ring the Customer Options Team on 0800 013 2632 during office hours and discuss it with them.

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