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Ordered Fibre, payment taken, heard nothing
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Ordered Fibre, payment taken, heard nothing
01-12-2018 8:00 PM
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order placed on the 20/11 payment was taken and an engineer was booked for the 27/11 waited in and he did not show up.
checked my plusnet account and a question had been opened, waiting on a date for phone line activation.
had no update what is going on ?
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Re: Ordered Fibre, payment taken, heard nothing
02-12-2018 5:13 PM
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Sorry to hear you haven't had any updates regarding your order.
I can see we've placed a order to re-activate the phone line in your property which is due to complete tomorrow.
Once this is done we'll get your broadband order placed.
Apologies for any inconvenience caused
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