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Order status

niko81
Interested
Posts: 1
Registered: ‎30-06-2019

Order status

Hi. I order home broadband on Friday but I don't have any confirmation. Is everything is alright with my order
1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Order status

Hello @niko81

 

I am sorry to hear you have not received any confirmation regarding your order.

 

Can you please PM me with your full home address and postcode, so I can attempt to locate your account.

 

Can you please confirm if you have received a 'Welcome Email' from ourselves?

 

Once you have sent me a Private Message, please comment on this support channel, so we can assist you further.

 

Many thanks.