Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Order delayed
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Order delayed
Order delayed
23-08-2022 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I ordered fibre on 12th August as I had just moved into a new property, I received a text today informing me that there’s been a delay. Called the number and after 45 minutes of been on hold I had to hang up due to meetings at work. Please help
Message 1 of 2
(400 Views)
1 REPLY 1
Re: Order delayed
27-08-2022 7:46 PM - edited 27-08-2022 7:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hiya @Samantha5,
I'm really sorry your order has been delayed and I can appreciate both the hassle as well as the frustration this has caused you.
We're are more chocca than usual so it is taking us longer to get back to you guys than I would like.
I can see you spoke to a member of our provisioning team here in regards to this.
Please get to us if you need any further help.
Message 2 of 2
(329 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page