No router, No info if my line has been connected
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No router, No info if my line has been connected
18-10-2018 10:51 AM
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I placed my order on 25/09 and selected a connection date of 12/10. I have no idea if my line has been connected and i still haven't received my router. I raised a question with customer support on 16/10 but still haven't heard anything
Re: No router, No info if my line has been connected
18-10-2018 3:50 PM
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Re: No router, No info if my line has been connected
18-10-2018 4:23 PM
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Moderator's note:
Thread moved from Broadband to My Order and duplicate post removed.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: No router, No info if my line has been connected
25-10-2018 11:42 AM
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Its been a month since I placed my order with Plusnet now. I still have no idea if my line has been connected and still no router. I have only been told my order has been "delayed due to the open exception" I have no idea what that means. This is getting ridiculous now. I rely on having internet, my phone bill is currently at £85 because i had to buy more data. I need this sorted
Re: No router, No info if my line has been connected
25-10-2018 3:00 PM
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