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No progress on order

Lynda47
Interested
Posts: 1
Registered: ‎03-04-2020

No progress on order

I ordered an upgrade to fibre on 19th March and have heard nothing since. I can't get through on the phone. When can I expect my upgrade to happen please? 0.6 mbps is driving me mad!  

1 REPLY 1
Temac
Dabbler
Posts: 11
Registered: ‎31-03-2020

Re: No progress on order

Same here. No-one is monitoring the forums or customer service lines. However, the new sign-up line is fully manned!