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No email for reward card

SUSANC1
Interested
Posts: 1
Registered: ‎31-10-2021

No email for reward card

my broadband went active on the 25th of August 2021 but I still haven’t received my reward card email. can someone please look into this as I cannot find any help on my account

1 REPLY 1
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: No email for reward card

Hi @SUSANC1, thanks for getting in touch and I'm sorry to hear you've not heard any information regarding cashback on your account. I've looked into this for you and although I can't confirm my findings on this support channel, I've raised a ticket on your account here.