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No broadband or phone

telferbrothers
Newbie
Posts: 1
Registered: ‎21-08-2020

No broadband or phone

I ordered broadband and phone from plusnet over 4 weeks ago. I still don't have either connected. Order tracking says there has been an error with the line which they are trying to fix and will being touch shortly.This message has been showing for the last 2 weeks. I have tried several times to get through to customer services but have been unable to speak to anyone. Pleade help.
1 REPLY 1
Strat
Moderator
Moderator
Posts: 30,207
Thanks: 3,227
Fixes: 495
Registered: ‎14-04-2007

Re: No broadband or phone

Moderators Note
This topic has been moved from ADSL Broadband to My Order.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)