I am a new customer, having Plusnet Fibre. I have not had fibre broadband before. In emails I have had, it mentions an engineer visit to set up phone and broadband. Do I need to be at home for this or not?
Fixed! Go to the fix.
Re: New Customer - new installation
@martyns1985 If there is no work required on your telephone line, which as it is a sky service and uses a BT/Openreach copper line, then the switch to fibre does not require an engineer visit to your property.