Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I placed Broadband switching to Plusnet on 20th July 2020. The connection went live on 03rd August 2020, I took the broadband package based on the cashback offer of £75 reward.
Please find attached the screenshot of the offer when I switched for your reference.
Can you please investigate and pay the reward of £75 at the earliest.
Thanks a lot for reaching out. checks on my end show that we did send you a redemption email on 12/-8/2020 asking you to redeem your Reward Card, but this was not responded to.
The Reward Card has since expired on 12/10/2020 unfortunately.