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My order

diane76
Newbie
Posts: 1
Registered: ‎04-07-2018

My order

I ordered in may and still nothing I want to cancel and get my money back this is obviously not a good service
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,317
Thanks: 5,958
Fixes: 996
Registered: ‎21-04-2017

Re: My order

Hi there.

I'm really sorry about this. From what I can see our system didn't put your order through to our suppliers automatically.

If you're happy to stay with us I'll be happy to place the order personally and keep a close eye on things for you.

Alternatively if you would like to cancel still I'd recommend contacting our cancellations team on 0800 013 2632.

Please let me know over here how you'd like to proceed.

 

Thanks

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team