My BT Sport order
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My BT Sport order
20-01-2017 10:37 AM
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Hi
I placed an order for BT Sport on the Sky platform yesterday and input my current sky viewing card number as requested during this process.
A message then came up on the screen saying that a new viewing card would be sent out to me to activate the service and that I would also receive an e-mail to confirm that BT Sport was being added to my account.
So far I don't appear to have received the e-mail and I was wondering whether I will actually need a new viewing card to be able to watch BT Sport on Sky and if so can anyone confirm when I can expect to receive the new viewing card please?
If I don't actually need a new viewing card then please can someone confirm as to when I can expect the service to be activated on my Sky box?
Thanks
Re: My BT Sport order
20-01-2017 11:31 AM
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Hello @stonkmeister
I've looked into your account and I can see that a ticket was raised with our BT sport team last night. I've passed your ticket to one of my colleagues to activate which shouldn't take a few minutes.
Can you let me know if you're able to watch your channels?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: My BT Sport order
20-01-2017 11:47 AM
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Thanks Anoush I'm actually at work at the moment so will check when I get home later around 5.30pm
Re: My BT Sport order
20-01-2017 12:07 PM
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No problem
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