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How to ask a question or reply in Plusnet's Help Assistant

FIXED
watercleaves
Hooked
Posts: 5
Registered: ‎24-10-2018

How to ask a question or reply in Plusnet's Help Assistant

The page says this but I can't find any way to provide feedback on their answer or raise a new question.

Does anyone know how?

Help Assistant

Ask a question or view your answers

3 REPLIES 3
CharlieBV
Grafter
Posts: 28
Thanks: 21
Fixes: 2
Registered: ‎11-09-2018

Re: How to ask a question or reply in Plusnet's Help Assistant

Fix

Greetings,

I believe you can ask a question via : actually the link is  only https://portal.plus.net/wizard/ (Make sure to be logged in). I hope this help. 

Slapdash2
Hooked
Posts: 6
Thanks: 2
Registered: ‎29-10-2018

Re: How to ask a question or reply in Plusnet's Help Assistant

Not fixed - the link goes back to this page, so the question is still unaswered

JOLO
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,149
Fixes: 76
Registered: ‎06-08-2018

Re: How to ask a question or reply in Plusnet's Help Assistant

@Slapdash2,

 

A direct link to raise a ticket can be found here, if this is looping back to the community page then I would suggest clearing your cache and cookies, using a different browser for testing or private browsing. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team