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Home Phone - Order Cancelled

sstone675
Interested
Posts: 1
Registered: ‎30-11-2021

Home Phone - Order Cancelled

Hi there,

 

I ordered a new contract yesterday for Broadband and Home Phone. However, a few hours later I received an email stating the my Home Phone order had been cancelled and wasn't given a clear reason why - Can someone assist please?

 

Thanks.

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Home Phone - Order Cancelled

Hiya @sstone676, I am really sorry foe the concern caused with your order.

 

I have taken a look at this and provided a further response on your account here for you: https://www.plus.net/wizard/?p=view_question&id=220061846

 

Please just get back to us if you have any further queries in the meantime.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team