Home Phone - Order Cancelled

[#1]

Hi there,

I ordered a new contract yesterday for Broadband and Home Phone. However, a few hours later I received an email stating the my Home Phone order had been cancelled and wasn't given a clear reason why - Can someone assist please?

Thanks.

[#2]

Hiya @sstone676, I am really sorry foe the concern caused with your order.

I have taken a look at this and provided a further response on your account here for you: https://www.plus.net/wizard/?p=view_question&id=220061846

Please just get back to us if you have any further queries in the meantime.