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Getting a router delivered to a different address

Sparks2
Newbie
Posts: 1
Registered: ‎20-03-2023

Getting a router delivered to a different address

‎20-03-2023 2:56 PM

Hi. Is it possible to get my router delivered to a different address from where my broadband service will be?

 

I won't be moving in to my house for 2-3 weeks and it's currently a bit of a building site. Can I get the router delivered to my current address instead?

 

Thanks.

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jab1
Legend
Posts: 18,919
Thanks: 6,200
Fixes: 286
Registered: ‎24-02-2012

Re: Getting a router delivered to a different address

‎20-03-2023 2:57 PM

@Sparks2 Yes - just ring Plusnet.

John
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Townman
Superuser
Superuser
Posts: 23,752
Thanks: 10,033
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Registered: ‎22-08-2007

Re: Getting a router delivered to a different address

‎22-03-2023 11:32 AM

@Sparks2 

The router will not be despatched until a few days prior to service go-live.  Do you intend to have the service commissioned whilst building is still taking place?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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