Fibre order
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Fibre order
26-07-2020 8:44 AM
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I chose to upgrade to fibre a couple of weeks ago. I received a new router but the upgrade didn't go through on the date i was given. I rang Plusnet who said it would be 24 hours before they had a date/time for an engineer. this has passed and still no word on when this will happen. Working from home, I need fibre for teams calls etc.
Re: Fibre order
26-07-2020 11:31 AM
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This topic has been moved from Fibre to My Order
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Re: Fibre order
28-07-2020 2:35 PM
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Thanks for your post @Jensen01
I can see you've spoken with our support team regarding this who have advised when the order is committed for
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