Fibre or not??
Yeah I understand the frustration, it's possible that a port was reserved but it's difficult to tell until the order is progressed. I'll make sure we escalate this appropriately if the next update doesn't move us forward.
I received a response about an hour ago advising it has been further escalated with Openreach and to review on 11/03/2019 to which I asked if there's any way they can raise this any higher up. I'm holding off on replying to the ticket until I've got a response on that.
Thanks for the updates on the ticket. Is the network records issue possibly due to the fact that the cabinet is now full?
I presume this is why the KCI2 hasn't been triggered, as the order cannot complete due to no fibre capacity?
I've discussed this with @MatthewWheeler and we think that may very well be the case, but it's difficult to say definitively until this has been investigated by Openreach and they've come back to us with the outcome of their investigation. However normally if a fibre order is placed and it turns out there is no capacity while it's on its journey through the supplier systems, it'd normally fail pretty quickly and we'd be given a rejection code something along the lines of "No DSLAM ports available". It looks like we may have to ride this out and see what happens. 
In the background I thought I'd query this with the fibre enquiries team at Openreach by raising a formwize to them and I've received a reply back just now advising that FTTC is available and upon checking DSL Checker I can see it's no longer showing a waiting list. So far it's a good sign!
Hey Penfold,
I've just checked again and DSL Checker does show a waiting list now.
I'd use the same website as you would when checking.
Looks like the availability dropped pretty quickly. That, or I was seeing things. However, the fibre enquiries team have confirmed FTTC is available, so based on that I'm hopeful the order will go through fine.
