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Fibre go live date

phirani
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Posts: 14
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Registered: ‎11-04-2020

Fibre go live date

Hi, I was just hoping if any staff can confirm the expected live date for my fibre upgrade, initial email showed May 1st, but I found on BT wholesale DSL checker that an order is in place on my line for May 5th. I'd just like confirmation of if the live date is still May 1st or if it is indeed delayed to May 5th. Just so I don't go crazy thinking my fibre has been live when it hasn't. Thanks.

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dvorak
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Registered: ‎11-01-2008

Re: Fibre go live date


Moderators Note


This topic has been moved from Fibre to My Orders

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Baldrick1
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Registered: ‎30-06-2016

Re: Fibre go live date

@phirani 

The BTw ADSL Checker shows you the date that the work is programmed to be undertaken. It looks like this has been been delayed through engineer availability. Plusnet are not good at providing updates.

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