Fibre activation date 30th August
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Fibre activation date 30th August
30-08-2017 11:45 AM
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On activation day how long does it take for Fibre to be be activated.
I have just moved to Plusnet from BT, overnight my broadband through BT stopped working, I received a text at 8am this morning confirming my phone line was now active with Plusnet, the line is working so I assume it is. However as we approach midday I am yet to receive anything regarding activation of my broadband. I dialed customer service order support and the automated voice states we can see that your broadband it not yet active, and you will receive a text & e-mail once it is activated.
How long does it usually take? I have changed providers in the past and can't recall having a delay in the past.
Re: Fibre activation date 30th August
30-08-2017 12:04 PM
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If your activation date is today, then allow until midnight for it to show active. You should get email or text notifying you. I was told midnight when I joined PN, it went 'live' around 6pm.
Growing old is inevitable...But growing up is optional.
Re: Fibre activation date 30th August
30-08-2017 12:04 PM - edited 30-08-2017 12:06 PM
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The usual advice is that it can take up to midnight on activation day.
Did you tell BT you were moving your broadband.
(Pete was a little faster than me.)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Fibre activation date 30th August
30-08-2017 4:54 PM
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Re: Fibre activation date 30th August
30-08-2017 5:03 PM
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Yes, thanks. The problem was that I am at work and my wife was home with 3 teenagers going mad with no internet.
They are now connected and I've not had any calls so assume all is good. Thnaks
Re: Fibre activation date 30th August
30-08-2017 5:07 PM
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