Fibre activation date 30th August

[#1]

On activation day how long does it take for Fibre to be be activated.

I have just moved to Plusnet from BT, overnight my broadband through BT stopped working, I received a text at 8am this morning confirming my phone line was now active with Plusnet, the line is working so I assume it is.  However as we approach midday I am yet to receive anything regarding activation of my broadband.  I dialed customer service order support and the automated voice states we can see that your broadband it not yet active, and you will receive a text & e-mail once it is activated.

How long does it usually take?  I have changed providers in the past and can't recall having a delay in the past.

[#2]

If your activation date is today, then allow until midnight for it to show active. You should get email or text notifying you. I was told midnight when I joined PN, it went 'live' around 6pm.

[#3]

The usual advice is that it can take up to midnight on activation day.

Did you tell BT you were moving your broadband.

(Pete was a little faster than me.)

[#4]

Hi there,

It looks like your account activated shortly after you making this post.

Everything working now?

Anoush

[#5]

Yes, thanks.  The problem was that I am at work and my wife was home with 3 teenagers going mad with no internet.

They are now connected and I've not had any calls so assume all is good.  Thnaks

[#6]

Awesomeness, success.

No problems, let us know if we can be of further assistance.