FTTP upgrade and Static IP

[#1]

Morning all,

I've been a Plusnet customer since 2013 and have been very happy with the service and support. Currently I'm on a FTTC contract which ends next month, and so it's time to switch to FTTP.

I've had a static IP address from the outset (one of the reasons I moved to PN initially) and I'm wondering if this will continue with the switch to FTTP? I know it's no longer available to new customers, but not sure whether it will terminate on the switch over. If so, it may regrettably be time for me to look elsewhere.

I did search the forum before posting this, but only found one post with a similar question that was relatively recent. It was indicated that the static IP should follow the upgrade, but unfortunately the OP hasn't followed up to confirm that was the case.

[#2]

Moderators Note

This topic has been moved from Full Fibre to My Order.

[#3]

Yes, you will keep your static IP with the upgrade.
If it does happen to go astray, you can request it to be readded.

I kept mine.

[#4]

Thanks @dvorak and apologies for posting in the wrong forum.

[#5]

I also kept my Static IP address in Wales.  I did not have to do anything to ensure that would be the case.. When FTPP was installed. I just unplugged the router cable from the HG612 modem and plugged it into the ONT.

[#6]

Thanks. My order has been submitted, and OR have confirmed my booking for the 9th of July, so fingers crossed>

[#7]

In case anyone refers to this in future, installation of the new overhead fibre cable took two days due to tree issues in the road outside. But on completion, by the time I had walked through to the room where my PC is located to log in to my router, it was already back on line and my fixed IP address has been retained.