Engineer not turned up
We had an engineer booked for AM today - I have taken a day off and waited 4 hours in my mother’s flat but no engineer has arrived or called to update ! If we miss the appointment you say you will charge us £65 - can I charge you £65 as you have missed the appointment?
2 REPLIES 2
Re: Engineer not turned up
You can guess the answer' it's a 1 way street with OPENREACH.