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Engineer not turned up

shippa
Newbie
Posts: 1
Registered: ‎11-12-2020

Engineer not turned up

We had an engineer booked for AM today - I have taken a day off and waited 4 hours in my mother’s flat but no engineer has arrived or called to update ! If we miss the appointment you say you will charge us £65 - can I charge you £65 as you have missed the appointment?Huh
2 REPLIES 2
Gel
Aspiring Champion
Posts: 2,151
Thanks: 255
Fixes: 26
Registered: ‎02-08-2007

Re: Engineer not turned up

Mook
Seasoned Champion
Posts: 1,070
Thanks: 809
Fixes: 4
Registered: ‎27-12-2019

Re: Engineer not turned up

No @shippa, but you should get a £25 credit applied to your account for a 'No show'.