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Engineer no show

Newbie
Posts: 2
Registered: ‎09-12-2020

Engineer no show

My engineer was due to come between 1 and 6 yesterday to activate my phone so my service could go live today. Around half 2 I received a message saying the job was being allocated to an engineer and I'll be updated in due course. I heard nothing at all. I understand that the engineer may have been able to do the job without entering my property but I need to know it's been done so my service can go live today as it is meant to. Can anyone help me with this?Huh

Tags (3)
1 REPLY 1
Newbie
Posts: 2
Registered: ‎09-12-2020

Re: Engineer no show

Update: my service did not go live as promised. I have tried and failed repeatedly to call plusnet. Someone please help?