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House move - activation on 9th

andy499
Grafter
Posts: 36
Thanks: 6
Registered: ‎03-06-2019

House move - activation on 9th

Hi, my phone line is active now (got 4 of the same texts this morning for some reason) but internet still not active, I was promised the 9th, can anyone from Plusnet please tell me why my internet isn’t active yet please?
4 REPLIES 4
andy499
Grafter
Posts: 36
Thanks: 6
Registered: ‎03-06-2019

Re: House move - activation on 9th

23,30 and still no internet come on Plusnet do something
198kHz
Seasoned Hero
Posts: 5,642
Thanks: 2,662
Fixes: 39
Registered: ‎30-07-2008

Re: House move - activation on 9th

Activation can be any time up to midnight, so give it 5 mins.  😉

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)
andy499
Grafter
Posts: 36
Thanks: 6
Registered: ‎03-06-2019

Re: House move - activation on 9th

Nope. No internet...
198kHz
Seasoned Hero
Posts: 5,642
Thanks: 2,662
Fixes: 39
Registered: ‎30-07-2008

Re: House move - activation on 9th

Sorry to hear that.

Hopefully a PN staff member will see this thread and respond later today.  🤞

Murphy was an optimist
FTTC 40/10   Billion 8800NL
BT technician (Retired)