Due to go live Monday no router
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Due to go live Monday no router
14-12-2019 5:21 PM - edited 14-12-2019 5:22 PM
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Moving from talktalk to plusnet Monday but no router yet. Not a good start to using plusnet. Any help appreciated.
Re: Due to go live Monday no router
16-12-2019 10:05 AM
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Now talking to customer service, thanks
Re: Due to go live Monday no router
16-12-2019 7:18 PM
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Glad to hear it's been sorted for you, @Timeshergold.
Give us a nudge if you need any further assistance,
Thanks.
Re: Due to go live Monday no router
17-12-2019 5:42 PM
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Now have router, but not working apparently due to
exception on the order which has stopped the order from progressing.
Now with openreach.
phone also has problems only works outgoing no incoming calls also with openreach?
and to top it I have the first bill not a good start to Plusnet
Re: Due to go live Monday no router
18-12-2019 5:39 PM
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Thanks for getting back to us.
It looks like you've since been updated by our Provisioning Team via this support ticket here
Let us know if you need anything else
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