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Delayed order

GW2
Newbie
Posts: 1
Registered: ‎27-05-2023

Delayed order

I placed a new order on 5th May to commence on 25th May. All going well, phone transferred over but no broadband as yet. Disappointing as my previous provider has now stopped so we are left with no broadband which we heavily rely on for work. Not a great start with Plusnet!!
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,950
Thanks: 1,561
Fixes: 481
Registered: ‎01-01-2012

Re: Delayed order

Morning @GW2 

I'm really sorry to hear about the issues you've had with us.

From what I can see all is sorted now and you're online.

Let us know if there's anything else we can help with 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team