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Delayed Order

JAB
Newbie
Posts: 1
Registered: ‎13-12-2018

Delayed Order

Order placed on 29 Nov for fibre BB & phone line. No progress whatsoever. 60min wait on phone line customer svcs and no one available to chat. How can I contact Plusnet let alone find out what' happened to my order?!!

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 24,792
Thanks: 4,487
Fixes: 1,139
Registered: ‎11-01-2008

Re: Delayed Order


Moderators Note


This topic has been moved from Chat to My Orders 

 


 

Customer / Moderator
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,183
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: Delayed Order

Hi JAB, sorry that you've found it difficult to get hold of us. I can see you've just called in and details of your order have been update on ticket 185537986. Please let us know if you have any further questions or concerns we can help with though. - Adam 

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 Adam Walker
 Plusnet Help Team