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Change broadband start date

elliot3
Newbie
Posts: 1
Registered: ‎27-12-2021

Change broadband start date

Hello,

 

I recently completed a broadband order and received an email that the start date is 6/1/2022. I don't move into this address until the 10/1/2022, would I be able to delay the start date until then?

 

Thanks.

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Change broadband start date

Hiya @elliot3, thanks for getting in touch. I am sorry your order is due to complete earlier than expected.

 

If you can please add a comment here: https://www.plus.net/wizard/?p=view_question&id=220687364 with your confirmation you would like us to request this is amended (we can't amend an order via a request on the forums), and let us know on here once done we will get that requested for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team