Can't send router?
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- Re: Can't send router?
25-11-2022 8:02 PM
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A day later were told that the router can't be sent as the system won't allow it but we're still being charged from the day the engineer came.
Sent pm to @bobpullen but no reply.. can someone help please?
Fixed! Go to the fix.
Re: Can't send router?
25-11-2022 9:12 PM
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This topic has been moved from Full Fibre to My Order
Moderator and Customer
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If it fixed it, help others - select 'This Fixed My Problem'
26-11-2022 9:49 AM
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@7up - I've replied to your PM.
In the meantime, the Hub One can be used by running an ethernet cable from it's dedicated WAN port to a LAN port on the ONT.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Can't send router?
26-11-2022 10:13 AM
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Thanks Bob, just plugged in the hub 1 and we're online!
Call centre person needs your expertise loll
Thanks again!
Re: Can't send router?
26-11-2022 10:28 AM
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Welcome to the FTTP club @7up
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