cancel
Showing results for 
Search instead for 
Did you mean: 

Can I plug my router in now?

FIXED
KKPGD
Newbie
Posts: 4
Fixes: 1
Registered: ‎09-01-2020

Can I plug my router in now?

Hi Everyone,

I'm new to Plusnet and after paying waited a few weeks in bubbly anticipation for my new wifi. The engineers have been out and plusnet support confirmed theyve completed all works.

I also just received a text saying my home phone is ready to use so can I plug my router in now? I selfishly have been very very excited to finally get wifi and would be slightly disappointed if I had to wait another day.

2 REPLIES 2
KKPGD
Newbie
Posts: 4
Fixes: 1
Registered: ‎09-01-2020

Re: Can I plug my router in now?

Fix
SOLVED

I called plusnet and before i even said what i needed, the guy said "i can see the works completed, let me activate your broadband for you". Fantastic customer service
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 791
Thanks: 106
Fixes: 59
Registered: ‎02-05-2017

Re: Can I plug my router in now?

Glad to hear you're happy with the service @KKPGD and the connection is now working.

 

Let us know if we can help with anything else

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team