Can I plug my router in now?

[#1]

Hi Everyone,

I'm new to Plusnet and after paying waited a few weeks in bubbly anticipation for my new wifi. The engineers have been out and plusnet support confirmed theyve completed all works.

I also just received a text saying my home phone is ready to use so can I plug my router in now? I selfishly have been very very excited to finally get wifi and would be slightly disappointed if I had to wait another day.

[#2 · Accepted solution]

SOLVED

I called plusnet and before i even said what i needed, the guy said "i can see the works completed, let me activate your broadband for you". Fantastic customer service

[#3]

Glad to hear you're happy with the service @KKPGD and the connection is now working.

Let us know if we can help with anything else