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Broadbrand line

yamkumari
Hooked
Posts: 5
Registered: ‎13-08-2018

Broadbrand line

‎18-08-2018 1:14 AM

Hi,
I've recently revived my router and my phone line came online four days ago (15th of August). So, I'm wondering when the broadbrand line will come online as well.
Thanks!
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Gel
Aspiring Champion
Posts: 2,287
Thanks: 286
Fixes: 27
Registered: ‎02-08-2007

Re: Broadbrand line

‎18-08-2018 8:53 AM

You'll get e mail (+ possibly text) notification from P Net when your broadband is active.
Broadband Connection Troubleshooter

Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:
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OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Broadbrand line

‎18-08-2018 3:59 PM

Hi @yamkumari,

 

I have updated your ticket here

 

Please accept our sincerest apologies that we haven't been in touch sooner.

 

Thank you.

 

- Ollie

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Mav
Moderator
Moderator
Posts: 21,841
Thanks: 4,528
Fixes: 507
Registered: ‎06-04-2007

Re: Broadbrand line

‎18-08-2018 4:18 PM

Moderator's note:

Thread moved from Fibre Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

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