cancel
Showing results for 
Search instead for 
Did you mean: 

Order stuck at checking your details

cliffedge1984
Interested
Posts: 1
Registered: ‎17-08-2018

Order stuck at checking your details

I signed up to plusnet broadband on the 25th of last month. Have had zero contact since that date and my order is stuck at 'checking your details'. I have paid the £18.99 sign up fee, yet I am no closer to being online.
Tags (3)
1 REPLY 1
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Order stuck at checking your details

Hi @cliffedge1984,

 

Thank you for your time on the telephone today.

 

I have updated your ticket here

 

Please let us know if we can be of further assistance.

 

Thank you.